Returns & Exchanges

Here at Melbourne Private Apartments (MPA), we want you to be delighted with your purchase. However, we understand that sometimes things don’t work out as planned.

If you are not satisfied with your purchase, simply return it to us within 30 days of receipt, and we will provide a full refund (minus postage costs). Post to: PO Box 23372, Docklands, VIC, 8012

If the item is faulty or we have sent the incorrect item, we will refund or exchange it for you.

If you have any problems with your item, please take a photo and contact us at [email protected]. We only accept returns or exchanges if the item is returned in the same condition, unused, and with the original packaging.

We value our customers and want you to be happy with your purchase, so please don’t hesitate to reach out if you have any questions or concerns. Thank you for shopping with us!